Privacy Policy

EHAORUI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ehaorui.com (the "Site") or make a purchase from us.

Please read this privacy policy carefully. By using the Site, you consent to the practices described herein.

1. Information We Collect

We collect information you provide directly to us and automatically when you use our Site.

A. Information You Provide to Us:

Personal Identifiers: Name, email address, shipping address, billing address, and phone number when you create an account or place an order.

Payment Information: Payment details (such as credit/debit card number) are processed securely by our third-party payment processors (e.g., PayPal, Stripe). We do not store your full payment card details on our servers.

Communications: Records of your correspondence with us if you contact customer service.

B. Information Collected Automatically:

Device and Usage Information: We use cookies and similar technologies to collect data about your device (IP address, browser type, operating system) and how you interact with our Site (pages viewed, links clicked, time spent on pages).

Order History: We collect data on the products you view, purchase, or add to your wishlist.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending you order confirmations and shipping notifications.

To communicate with you about products, services, promotions, and events, if you have opted in to receive such marketing communications.

To respond to your customer service inquiries and requests.

To improve, personalize, and optimize your experience on our Site.

To prevent fraud and enhance the security of our Site.

To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We may share your information with third parties only in the following ways:

Service Providers: We share your data with trusted third parties who perform services for us, such as payment processing, order fulfillment, shipping, marketing, and data analysis. These parties are obligated to keep your information confidential.

Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Portability: The right to request copies of the personal data we hold about you.

Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.

Restriction of Processing: The right to request that we restrict the processing of your personal data.

Objection to Processing: The right to object to our processing of your personal data.

Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encrypt sensitive information using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us at:

Email: helpu@ehaorui.com

Phone: +1 701-516-8317

Address: 2385 Brannon Street, Los Angeles, CA 90071